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ADF Mental Health Strategy All Hours Support Line

1800 628 036 / +61 2 9425 3878

The All-hours Support Line (ASL) is a confidential telephone service for ADF members and their families that is available 24 hours a day, seven days a week. The ASL is designed as a triage line, which simply means that it is there to help you access ADF or civilian mental health services more easily. Services that you can access include psychology, medical, social work, and chaplain services.

The ASL is designed to help any ADF member or their family access the support they are entitled to receive from the ADF. They can also help you identify what services are available in your general community to help solve the problem.

Web Site: http://www.defence.gov.au/health/DMH/i-all-hours.htm

Defence Family Helpline

1800 624 608


The Defence Community Organisation launched a 24/7 National Defence Family helpline 1800 624 608 on 27 Feb 2012. 

Defence members who are on continuous full time service, their families and relatives can call the helpline for support, advice or connection with their local community. 

Defence Equity Advice Line (DEAL)

1800 803 831 / +61 2 6127 2900 / This email address is being protected from spambots. You need JavaScript enabled to view it.

The DEAL is a confidential, toll-free telephone line that has been established for Defence APS employees, ADF members and external service providers who consider that they have been subjected to, accused of, or witnessed any form of unacceptable behaviour. The DEAL is also available to commanders, managers, supervisors and Equity Advisers.

The DEAL telephone number is:
1800 803 831, and
0011 61 2 6127 2900 (International access).

The DEAL is available between 0900–2000 hours (Eastern Standard Time) Monday to Friday except for national public holidays. Alternatively, advice can be sought by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

Web Site: http://www.defence.gov.au/fr

Employee Assistance Program (EAP) - Defence APS Employees

1300 366 789 / +61 2 9214 4411

The Employee Assistance Program (EAP). To make an appointment from anywhere in Australia call 1300 366 789. For traumatic incidents or crisis counselling call 1800 451 138 (24 hours, seven days a week). From outside Australia +61 2 9214 4411.

The EAP Manager’s Helpline is available to managers of civilian staff, regardless of whether the manager is civilian or ADF. The service is available 24 hours a day, seven days a week.

Web Site: http/www.eap.com.au


13 11 14

Help is available. No one needs to face their problems alone.

Call Lifeline on 13 11 14 for support or dial 000 if life is in danger.

Website: http://www.lifeline.org.au

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